That someone else has your data does not remove your accountability for it it just changes (and expands) the footprint which needs to be considered within a security strategy. It will be very interesting to see how the ICO respond.Ī final point which this incident highlights is, again, the importance of 3rd party security however good a company’s security is, vulnerabilities within suppliers and vendors remain highly significant. 2019 Elizabeth Day Sorry can t make your party I m on the sofa August 11. 532,000 records is not the biggest of leaks but that will be of no comfort to those individuals affected this is a not insignificant breach. On my first Teletext-booked holiday with friends we ran stark naked into the. Ironically, this may affect Teletext themselves more than the hackers to begin making contact with their affected clients they will have to find their own way of extracting the details – and they will probably find that more difficult than do the attackers. It might be slightly more time consuming but that is all. Nor should we be complacent that extracting data from audio files is somehow difficult it isn’t. It is also a treasure trove for anyone who wants to build more sophisticated and damaging attacks – it’s an intelligence feed for hackers this simple leak could spawn many more and worse. We’ve been sending Brits abroad for over 25 years so we’ve got very good at providing amazing deals for hundreds of thousands of happy holidaymakers every year. Whether you’re looking for a beach holiday or city break, we have amazing deals at your finger tips. It all has a dollar value and is saleable online (and will be for sale already). Teletext Holidays 2,324 (na) tagasubaybay sa LinkedIn. Companies have exactly the same responsibility to secure data in the cloud as they do with the data they hold on premise.Īside from the painfully obvious “please don’t store unencrypted data in unencrypted data stores and be at all surprised when it leaks”, this makes the point very well that the actual medium in which data is stored is irrelevant the fact that these were voice files makes no difference to the value of the data to hackers. Teletext Holidays is the destination for exceptional all inclusive holidays and great value for money prices. All of these details are considered to be Personally Identifiable Information (PII) under GDPR and placing the calls in the cloud does not mean the data it is no longer the organisation\’s responsibility. In this case, Teletext have put the names, email addresses, home addresses, phone numbers and dates of birth of more than 200,000 customers at risk. Cloud services are is not secure by default, and privacy settings on cloud storage services have to be configured to protect the sensitive data they hold. However, Teletext is an example of why companies should not become complacent with their use of the cloud. In fact, our own research has found that 61 percent of security professionals believe the risk of a security breach is the same or lower in cloud environments compared to on-premise. This includes recent cancellations, as well as making sure it refunds all future claims within the 14 days required by law.The use of cloud services such as Amazon Web Services have become ubiquitous in recent years, and organisations – such as Teletext Holidays – are much more comfortable trusting sensitive data to the cloud. The CMA says it is taking court action as it "does not consider that Truly Holdings has done enough to provide refunds to package holiday customers with outstanding claims". Truly Holdings was supposed to have repaid all customers by 31 August. So far, the company has paid out £10.8 million with £1.2 million still owed to customers. It wrote again last month, warning it would take the company to court unless it took urgent action to improve how it gives money back to customers.ĭespite the fact that both Truly Holdings Ltd and its sister company signed a commitment to refund package holidays following the probe, the CMA is not convinced and described its progress on refunds as inadequate. The CMA first launched an investigation into Truly Holdings Ltd, the company that operates Teletext Holidays, in February 2021, after hearing from hundreds of customers who complained about not being refunded for their cancelled package holidays. Go here for the latest coronavirus updates and breaking Covid-19 news The court order will require all outstanding refunds to be immediately repaid and that, going forward, people who are entitled to a refund should be repaid within 14 days. Crystal Sunset Luxury Resort
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